If your progress isn’t showing up, don’t worry — it’s usually something simple. Let’s go through a few things to check:
🧠 1. Did you complete the full activity?
Progress only counts when you finish the entire conversation or mission. If you exit early, it might not save.
🔄 2. Are you connected to the internet?
Sayzi needs a stable connection to sync your progress. Try reconnecting to Wi-Fi or mobile data and re-opening the app.
🔁 3. Try refreshing the app
Close the app completely and open it again. This often helps update your stats.
👤 4. Make sure you’re logged into the right account
Sometimes, users accidentally create a new profile without realizing. Double-check your login info.
🛠️ Still not working?
If you’ve checked everything and it’s still not showing, tap the Bug Report button in the app or contact support through the Help section — we’re here to help you get back on track!
